Even if this isn't the your first experience embarking on a web design project, each designer does things a little differently, so I thought I would lay-out the process so you know what to expect.
We start with a one-on-one FREE consultation (approximately one hour). Together we assess your goals and desires for the project, such as whether your site will be purely informational or will it include on-line sales. With this information I will be able to determine the size and technical scope of your project.
Within a day or two I will put together a Project Outline & Quote for you to review. This will provide every detail of your project, based on our consultation. This will insure you will have a clear picture of exactly what will be included. Once you have approved of the outline and the price quoted, I will provide you with a Contract to sign.
Now the FUN part begins...
I will create a Concept Design that represents the overall 'look & feel' and custom navigation scheme. I will send you a link so that you can review it on-line. There will not be any 'content' yet at this stage, that will come later. Take as much time as you need, share it with others and ask for feedback.
The final step is inputting all the content. After your final approval, it's time to start planning the Launch Party!
Please note: If there are multiple people involved in the decision making, it works well to designate a single contact person to handle future communication and establish the preferred way to do so, whether it's via email, in-person or on the phone.